Frequently Asked Questions

Straight Answers, No Runaround

We get a lot of the same questions. Fair enough — buying a watch online takes trust, and you should know exactly what you’re getting into. Here’s the short version of how things work. If something’s not covered below, just message us at [email protected] or hit us up on WhatsApp.

Ordering & Payment

So how does ordering actually work?

Pretty straightforward. You place your order, we send payment details based on the method you picked. Then we pull your watch and run it through QC — that takes about 3 to 5 business days. You’ll get 8 to 12 photos and a video of the actual piece. Not stock images. Your watch.

Nothing ships until you say it looks good. Once you approve, we hand it off to DHL or FedEx with full tracking. Most deliveries take 12 to 16 business days.

What payment methods do you take?

We accept credit and debit cards through PCI DSS-compliant gateways. Crypto too — Bitcoin, Ethereum, and USDT all work. And if you’d rather do a bank transfer, just place your order first and then reach out to us for the details.

Your card info never touches our servers. Everything runs through encrypted third-party processors.

Can I get extra photos or video before I commit?
Of course. Send us a message on WhatsApp or email [email protected] with the model you’re interested in. We’ll send over whatever you need — close-ups of the dial, the caseback, the bracelet. And once you do order, the full QC package (8 to 12 photos plus video) comes standard before anything ships.

Shipping & Delivery

How do you ship, and how long does it take?
Everything goes out through DHL or FedEx via a private logistics channel we’ve used for years. Delivery runs 12 to 16 business days for most countries. You’ll get a tracking number by email once it’s dispatched. And the packaging is completely plain — no logos, no branding. Just a well-packed box.
Am I going to get hit with customs fees?
Almost certainly not. Our shipping channel handles customs clearance, and the vast majority of orders arrive without any extra charges. But if something unusual does happen and you get charged, reach out to us. We’ll sort it out — either covering the fees or reshipping at our expense.

Quality & Product

What level of quality are we talking about here?

These are superclone-grade 1:1 replicas. The thing is, that label actually means something specific with us:

  • Case: 316L stainless steel. Alternating brushed and polished surfaces that match the genuine AP finishing pattern.
  • Crystal: Real sapphire with anti-reflective coating. Not mineral glass.
  • Movement: Swiss-clone automatics with decorated rotors. Power reserve sits between 40 and 48 hours.
  • Dial: Grande Tapisserie and Mega Tapisserie patterns done at correct proportions with applied markers.
Can I actually wear this every day?

Yes. That’s what they’re built for. The 316L steel handles daily life fine — resists scratches and minor bumps without issue. The movements hold accuracy within about ±10 seconds per day, which is solid for an automatic.

Water resistance is the one thing to be aware of. Screw-down crowns and silicone gaskets keep out splashes and rain. Washing your hands — no problem. But don’t take it swimming or into the shower. That’s just being smart with any watch at this level.

Care & Maintenance

How should I look after my watch?
  • Cleaning: Wipe it down once a week with a soft cloth. If it needs more than that, a slightly damp cloth with mild soap works — just dry it right away.
  • Water: Keep it away from pools and showers. The gaskets handle everyday splashes, but submersion is pushing it.
  • Storage: A cushioned box out of direct sunlight. Keep it away from magnets and speakers.
  • Servicing: Every 2 to 3 years, get the movement lubricated and gaskets checked by a watchmaker. It makes a real difference in longevity.
Which AP collections do you carry?
We focus exclusively on Audemars Piguet. The catalog covers the Royal Oak with 82 models, the Royal Oak Offshore at 47 models, the Code 11.59 with 18 references, and a range of Iced Out diamond-set pieces. That’s 146 watches total — you can browse everything in the full catalog.